The Government Quality Management Program (GQMP) aims to:

1. Promote and enhance public sector performance through the adoption of ISO 9001:2000 Quality Management Systems in all agencies of government;

2. Develop an institutional infrastructure that shall provide certification with international accreditation;

3. Establish the citizens’ charter of key government offices that shall be provided to the transacting public as government’s manifestation of service guarantee;

4. Recognize citizen-driven government organizations that have attained ISO 9001:2000 certification for other government agencies to emulate.

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